2 of 2 Contract Incident Management Jobs in Birmingham

Role Overview To provide a high level of flexible management, testing and analytical skills, whether as part of a testing project, within a managed testing service, or as part of a development project for both functional and non-functional testing. Also provides guidance on testing best practice to other … oversee all levels of testing by actively co-ordinating other parties involved in the project. To document and verify test results. To manage the incident management process in accordance with agreed SLA when raising, recording and monitor details of incidents encountered during testing. To produce daily and weekly ...

cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration Experience in incident management, root-cause analysis, and troubleshooting production issues ...