Senior IT Support Engineer
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- Birmingham, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Contract
- Contract Rate
- £260 - £265/day
senior escalation point for 1st and 2nd line engineers Diagnose and resolve complex 3rd line support issues Provide technical guidance and mentoring to 2nd line support staff Help maintain high technical and customer service standards across the helpdesk Take ownership of escalated client issues through to resolution Support Microsoft ...