2 of 2 Contract Root Cause Analysis Jobs in Birmingham

supporting business-critical, cloud-hosted applications. Strong customer service skills with the ability to act as a technical escalation point. Excellent problem-solving and root cause analysis capabilities. Ability to prioritise workloads effectively and manage multiple tasks. Experience supporting production environments within AWS and/or Azure. ...

potential downtime/outages and expected impacts Supporting the management and escalation of issues arising during or following changes Supporting post-change reviews and Root Cause Analysis (RCA) where required Working closely with Project Managers, technical teams, Service Management and senior stakeholders across the programme Senior ...