IT Service - Local Delivery Analyst Fixed Term
Bournemouth International Airport, Hurn, Christchurch, Dorset, England, United Kingdom
SNG (Sovereign Network Group)
The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets … are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service … delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle . What we need from you: As an IT Service Local Delivery Analyst you'll need to have a high level of customer More ❯
Employment Type: Contractor
Rate: £39,000 - £42,000 per annum
Posted: