IT Service Desk Specialist
- Hiring Organisation
- Pontoon
- Location
- Bristol, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £19.00 - £20.00/hour
exceptions Manage user access and security provisioning (including Active Directory updates) Conduct periodic access audits ensuring compliance with data governance controls Coordinate and implement Change Requests (CRs) Promote and migrate changes into Test and Production environments Support developers with application access, deployments, and troubleshooting Provide clear communication and status … updates to business and IT stakeholders Skills & Experience: Experience in a Service Desk/Application Support role Strong understanding of ITIL processes and change management Good knowledge of Windows-based enterprise applications Highly organised, process-driven, and detail-oriented Strong communication skills with the ability to build trusted ...