1 of 1 DemandTrendContract Change Management Jobs in Bristol

and oversight of a critical third-party service across the Ministry of Defence (MoD). This role is ideal for someone with a strong foundation in ITIL based service management, excellent stakeholder engagement skills, and a keen eye for operational and financial governance. You'll report to the Service Lead and play a key role in ensuring the provider … delivers against expectations, driving incident resolution, managing service operations, and contributing to change and configuration processes. As an IT Service Analyst your main responsibilities will be to: . Manage application life cycle and service provider relationships to ensure effective delivery and accountability. . Drive incident resolution and support continuity across live services, while supporting change, configuration, and incident … management processes. . Maintain data integrity and suggest process improvements using service management tools. . Assess and escalate future change initiatives impacting the service portfolio. . Manage stakeholder relationships for live services and ensure service compliance and governance across IT assets in line with business and regulatory requirements. . Support contract management and financial reporting to More ❯