3 of 3 Contract Customer Experience Jobs in Bristol

updated accurately and resolved within SLA Follow, maintain, and update IT processes and procedures as required. Identify opportunities for continuous improvement to enhance customer experience Contribute to the creation and maintenance of knowledge base articles and documentation Build effective relationships with colleagues, wider support teams, and business partners … Work independently and unsupervised when required, using initiative and sound judgement Key Requirements Proven experience in Senior Deskside/Tech 3/On-site IT Support roles Strong experience handling Incidents & Service Requests in an ITSM environment Excellent knowledge of Microsoft Windows 10/11 and MS Office ...

looking for a driven and adaptable Data Analyst to join a major business transformation programme focused on improving data quality, modernising processes and improving customer experience. This role sits at the heart of a long-term initiative to better structure, manage and use data across the organisation, helping shift … Helping centralise data into a more structured and accessible environment Enabling better decision-making through improved data insight and quality Supporting a more proactive, customer-focused approach to operations This is an opportunity to make a tangible impact on how a business operates and serves its customers, while working ...

able to work alone and unsupervised, whilst also using initiative when necessary. A continuous improvement mentality to see and call out areas to improve customer experience contributes to the creation and maintenance of knowledge-based articles and documentation for common issues. Experience in handling incidents & requests. Microsoft ...