2 of 2 Contract Customer Service Jobs in Bristol

umbrella £25.75 AN HOUR Role Overview The successful candidate will provide deskside support for incidents and service requests at the Bristol site, supporting a Wintel environment and HP laptop/desktop hardware. The role requires excellent technical troubleshooting skills, a strong customer-focused approach, and the ability … work independently within a fast-paced support environment. Key Responsibilities Provide deskside support for incident resolution and service requests. Support and troubleshoot Wintel environments, including HP laptops and desktop hardware. Diagnose and resolve hardware, software, and peripheral issues. Deliver excellent customer service through effective communication with technical ...

resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with third-line teams to support server … network infrastructure. * Providing excellent customer service and clear communication to end users. * Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: * Experience working in a service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support ...