2 of 2 Contract Service Management Jobs in Bristol

environments * Ability and willingness to work onsite in secure location Desirable Skills * Experience with Scripting or automation (PowerShell, Python) * Familiarity with ITIL frameworks and service management practices * Understanding of cybersecurity considerations within monitoring tools * Previous experience within the Defence supply chain Working Arrangements Due to the classified nature ...

resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with third-line teams to support server … network infrastructure. * Providing excellent customer service and clear communication to end users. * Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: * Experience working in a service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support ...