2 of 2 Contract Windows 10 Jobs in Bristol

vital second-line support across multiple sites. What you'll be doing: * Troubleshooting and resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. … service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support practices. * Proficiency in supporting Windows 10, printers, LAN, videoconferencing, and telecommunications systems. * Ability to troubleshoot complex technical issues and liaise effectively with third-line teams. * Excellent communication skills ...

base articles and documentation for common issues. Previous experience on a Tech Bar/Walk-up Support service Experience in handling Incidents & Requests Microsoft Windows technical support experience Good knowledge of Windows 10/11 and MS Office Suite Competent in using and supporting ...