1 of 1 Contract Actionable Insight Jobs in Buckinghamshire

Lead Major Incident Manager

Hiring Organisation
Certes IT Service Solutions
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£430 - £450 per day + Negotiable
high standard of service, by leading the major incident management response and processes. This role also oversees effective problem management activities whilst providing clear, insight driven reporting and analysis. This position plays a key role in minimising customer impact, identifying root causes and driving continuous improvement across the clients … reliability and reduce incident volumes. Gather and define reporting requirements, designing dashboards and reports that effectively assess and communicate service performance. Deliver actionable insights to stakeholders through detailed data analysis and identification of service trends and patterns. Ensure all reporting outputs are aligned with governance, audit ...