Business Analyst 5 Month Contract
Caldecotte, Milton Keynes, Buckinghamshire, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Connells Group HQ
Job Description We’re looking for a contract Business Analyst to join our Technology team within Connells Group for an exciting Telephony transformation project for an initial 5-month contract (Outside IR35).We offer a hybrid working arrangement with 1 or 2 days per week in our Milton Keynes office and/or Wakefield. Key Responsibilities: Vendor & Delivery … between legacy systems and the new CRM, establishing data cleansing protocols, and ensuring data integrity is maintained during the transition. Stakeholder Collaboration: Bridge the divide by facilitating workshops between business leads, internal and third party technical teams. You will ensure that physical distance does not lead to misalignment. Backlog Ownership: Partner with the CAT Leadership to maintain a rigorous … technically feasible backlog. You will prioritize items based on technical dependencies and business value, ensuring the vendor has a steady stream of "ready" work. Transition Management: Define the transitional requirements necessary to go live, including parallel running strategies, user training needs, and operational support models. Experience & Skills Required: Proven experience leading Contact Centre Transformation migrations involving external 3rd party More ❯
Employment Type: Contractor
Rate: Competitive salary
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