1 of 1 Contract Coaching Jobs in Buckinghamshire

analysis and reporting software. PURPOSE OF ROLE: Suggest and implement process improvements where required. Provide technical advice and guidance to the Team Leaders and Customer Event Managers To provide coaching and support within the Service Delivery team to ensure that quality standards are met. Build and maintain relationships with other internal and external operational functions to deliver a cohesive end … operational service. Identify system and process enhancements that are impacting the quality and timeliness of our services and make recommendations to manager to resolve these. Support training and provide coaching to ensure services are delivered in line with customer expectations and company goals. Support the other departments in dealing with customer queries/escalations and complaints. MAIN RESPONSIBILITIES Manage own … and industry timescales. Identify own development needs and create a development plan. Maintain up to date Work Instructions, Process Maps and Procedures. PERSON SPECIFICATION: Technical Skills Desirable Experience of coaching Skills & Experience Good level of written and spoken English Proven experience using Microsoft office packages (Excel, Word, etc.) A high level of computer and system literacy (able to use multiple More ❯