Senior IT Service Manager
- Hiring Organisation
- Hays Technology
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £560 - £584/day Up to £584 per day (UMBRELLA)
improvement opportunities and ensure the effective governance of service management processes. This role requires an individual who can balance operational excellence, customer engagement and commercial awareness while maintaining a strong focus on service quality and performance. Key Responsibilities Lead the delivery and management of business-critical IT services … requirements, ensuring solutions are deliverable, sustainable and aligned with operational capability. Contribute to service proposals, change requests and service enhancements, balancing customer requirements with commercial and operational considerations. Maintain compliance with relevant service management standards, policies and governance frameworks, including ISO-aligned best practices. Produce and present high-quality ...