Customer Support Administrator
Milton Keynes, Buckinghamshire, England, United Kingdom
Frossell Recruitment
receive timely and professional support for technical and product-related enquiries. You will: Handle inbound customer calls and mailbox enquiries. Log and manage instrument faults accurately within Microsoft Dynamics CRM. Schedule engineer call-outs, preventative maintenance visits, and corrective actions. Work closely with field engineers to meet customer needs. Collate data and generate reports for account managers. … monitor supplier performance. About You We’re looking for someone who is: Experienced in a customer service or scheduling environment (minimum 2 years). Highly proficient with Microsoft Dynamics CRM and the Microsoft Office Suite . Skilled in working towards KPI targets and reporting on service delivery. An excellent communicator, confident in dealing More ❯
Employment Type: Contractor
Rate: £35,500 per annum
Posted: