Service Coordinator (18-Month Fixed Term Contract)
- Hiring Organisation
- Quality Personnel Services Limited
- Location
- Wymbush, Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £34,500 per annum
Handle inbound customer calls via the dedicated MSC/Customer Service hotline Manage mailbox enquiries professionally and efficiently Accurately log faults within MS Dynamics CRM for Sysmex and partner supplier equipment Schedule: Emergency call-outs Routine Maintenance visits Urgent Field Corrective Actions Work collaboratively with … Field Service Engineering team to meet customer requirements Reporting Collate data and update cases within MS Dynamics CRM Create reports for Account Managers Manage partner supplier equipment maintenance and liaise with customers to organise visits Administration Escalate customer issues where appropriate Update MS Dynamics ...