M365 Transition Engineer
- Hiring Organisation
- Sanderson Government and Defence
- Location
- Milton Keynes, Buckinghamshire, South East, United Kingdom
- Employment Type
- Contract
resolution rates across Microsoft 365 technologies. Minimise avoidable escalations to 3rd Line support teams through enhanced troubleshooting and escalation quality. Support major incident management and service stabilisation activities. Create and maintain operational documentation, including: Run books Standard Operating Procedures (SOPs) Troubleshooting guides Knowledge articles Deliver structured knowledge transfer … Microsoft 365 administration and support Exchange Online Microsoft Teams SharePoint Online OneDrive Azure Active Directory/Entra ID Microsoft Intune Identity and access management Incident, problem, and service management processes Documentation development and operational knowledge management To learn more, please ...