3 of 3 Contract Service Management Jobs in Buckinghamshire

seeking a Senior IT Service Manager to take ownership of the performance, governance and continual improvement of critical IT services. This is an outstanding opportunity to play a leading role in ensuring service excellence across a diverse technology estate while working closely with customers, technical teams … stakeholders. The successful candidate will combine strong operational leadership with strategic thinking, helping to shape service delivery, drive customer satisfaction and ensure services evolve in line with business needs. The RoleAs Senior IT Service Manager, you will be responsible for overseeing the delivery and continuous improvement of multiple ...

Rate: £450 per day pay rate Location: Hybrid Overview We are seeking an experienced Lead Major Incident Manager to lead and mature Major Incident Management capabilities within a complex delivery environment operating across P3M (Portfolio, Programme and Project Management) services. This role is responsible for driving effective incident … governance, restoring service quickly during high-priority incidents, coordinating cross-functional teams, and embedding best practice aligned to ITIL Incident Management processes . The successful contractor will bring strong stakeholder engagement skills, operational leadership, and a structured approach to managing major incidents across technology and business services. ...

technical support to ensure the smooth operation of IT services within the organisation. Key Responsibilities: Provide first- and second-line support for incidents and service requests via the IT service management system. Diagnose and resolve hardware, software, and network issues across desktop and laptop environments. Manage user … senior engineers or third-party vendors where required. Maintain accurate and up-to-date documentation of incidents, solutions, and system configurations. Contribute to service improvement initiatives, automation opportunities, and knowledge base development. Support IT projects and infrastructure changes as required. Job Requirements: Experience in IT support roles, providing both ...