Customer Service Team Leader
Camberley, Hawley, Hampshire, United Kingdom
Morson Talent
to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant teams Take ownership More ❯
Employment Type: Contract
Rate: £16.00 - £18.00/hour None
Posted: