2 of 2 Contract Social Skills Jobs in Cambridge

knowledge of Windows, Microsoft 365 and Endpoint Management . The successful candidate will be hands-on, customer-focused and confident troubleshooting complex technical issues. Skills required from the IT Support Engineer: Strong Windows 10/11 support experience. Strong Microsoft 365 experience. Hands-on experience with Microsoft Intune … desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills . Lab IT skills would be benefical ...

Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach and a strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working … Experience managing incidents and service requests through a ticketing system. AV and meeting room technology support. Microsoft 365 support experience. Excellent customer service and communication skills. Strong troubleshooting, prioritisation and problem-solving abilities. Key Responsibilities of the Service Desk Analyst: Manage and resolve service desk tickets and user support requests ...