IT Helpdesk
- Hiring Organisation
- Interaction Recruitment
- Location
- Peterborough, Yaxley, Cambridgeshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £14.00 - £18.00/hour
providing technical assistance and support to end-users within the organization. They will diagnose and resolve software and hardware issues, set up and configure computer systems, and offer guidance on IT-related problems. The IT Helpdesk Support Specialist will be the first point of contact for IT-related inquiries … related inquiries from end-users through various communication channels (phone, email, ticketing system). Troubleshoot and resolve hardware and software issues for computer systems, printers, mobile devices, and other peripherals. Provide technical assistance for software applications and recommend solutions to resolve problems. Incident Management: Log and track all support ...