Cambridge, Cambridgeshire, England, United Kingdom
The One Group
Key skills and experience: Experience implementing and updating Microsoft applications (Group Policies, Active Directory, Teams, Sharepoint ect) Hands-on experience within a Citrix environment Application packaging, customisation, and deployment ITSM/ITIL framework awareness Strong problem-solving and diagnostic skills with a logical, methodical approach All candidates must be eligible for BPSS and SC Clearance. This means you must be More ❯
analysis of issues with collection and analysis of performance metrics as-required to diagnose complex system problems in a timely manner 11. Ability to integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance Testing tools 12. Ability to create custom dashboards from the Dynatrace tool based on customer requirements 13. Strong knowledge of APM KPIs and More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
planning Ensuring services meet production readiness standards Advising on Early Life Support and embedding continual improvement practices Analysing process performance and driving improvements The ideal profile: 10+ years in ITSM with a strong focus on service transition, governance or assurance Proven success leading ITSM practices in complex or large-scale environments Familiar with IT infrastructure, applications, and the service development More ❯
