2 of 2 Contract Service Desk Analyst Jobs in Cambridgeshire

Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills … proactive approach and a strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing ...

Multilingual Customer Service Analyst (Romanian/Dutch/Polish) Customer Service Analyst, Romanian, Dutch or Polish speaking Onsite in Peterborough - £14.22 P/H - Initial 6 Month contract We're recruiting for a global technology business that is growing its multilingual service desk. … First point of contact for customers by phone, email, chat and portal, in your native language and English Log, categorise and prioritise incidents and service requests in the ticketing system Resolve first-line issues such as password resets, account access, software and hardware faults, and basic troubleshooting Escalate complex ...