2 of 2 Contract Windows 10 Jobs in Cambridgeshire

Support Engineer – 12-month contract - Cambridge My Customer is looking for an experienced IT Support Engineer with strong knowledge of Windows, Microsoft 365 and Endpoint Management . The successful candidate will be hands-on, customer-focused and confident troubleshooting complex technical issues. Skills required from the IT Support … Engineer: Strong Windows 10/11 support experience. Strong Microsoft 365 experience. Hands-on experience with Microsoft Intune and SCCM/MECM . Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL ...

delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing incidents and service requests through a ticketing system. … resolve service desk tickets and user support requests in line with agreed SLAs. Provide hands-on desktop support for hardware, software and Windows-related issues. Support meeting rooms, AV equipment and conferencing technology. Troubleshoot IT issues and escalate where necessary. Provide clear communication and regular updates to users ...