1 of 1 Contract Social Skills Jobs in Canterbury

where customer experience and service continuity are critical. This position ensures that all delivery and support activities meet defined Installation SLAs, while maintaining clear communication, expectation management, and operational control across internal teams, field engineers, and customers. Your next employer offers an enviable company culture, and you'll receive leading … incidents Ensure rapid mobilisation of engineering resource aligned to Incident severity & SLA commitments Act as an escalation point for major service-impacting issues Maintain communication with operators during incidents, ensuring transparency and confidence Supplier & Contractor Coordination Manage performance of third-party engineering partners and contractors Ensure adherence to: SLAs, quality ...