2 of 2 Contract AI Jobs in Cardiff

Contact Centre Operations Manager (Insurance, TOM, Digital)

Hiring Organisation
TXP Technology x People
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Contractor
Contract Rate
£650 - £750 per day
design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets Rolling out workforce management This is a high-impact interim role ...

Genesys Cloud Engineer

Hiring Organisation
Sanderson Recruitment
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Contract
complex technical issues, including analysing SIP traces Basic understanding of Terraform and Genesys CX as Code Experience with omnichannel contact centre solutions Knowledge of AI and automation capabilities within Genesys Cloud Experience integrating Genesys Cloud with third-party systems Understanding of cloud infrastructure and security best practices Reasonable Adjustments: Respect ...