User Support Engineer
- Hiring Organisation
- Hays Technology
- Location
- Cardiff, South Glamorgan, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150 - £160/day £160 Per Day, Inside IR35
User Support Engineer £160 Per Day, Inside IR35 Cardiff Hybrid 3-Month Contract Your new role We are looking for a customer-focused User Support Engineer to provide first-line technical support to internal users. You will act as the first point of contact for IT queries, diagnosing … prioritise incidents and service requests in line with agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. Support users across Microsoft 365, Windows 11 and Microsoft Teams. Provide assistance with laptops, desktops, iPads, smartphones and other ...