2 of 2 Contract Windows Jobs in Cardiff

service users, plus you will be receiving calls via their service desk. What you'll need to succeed Provide 1st line technical support across Windows and Mac environments Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate ...

Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well … office telephony and WiFi. Skilled in configuring Firmware/BIOS to meet standards. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrollment, Familiar with enterprise endpoint ...