IT Support Engineer
- Hiring Organisation
- IntaPeople
- Location
- Cardiff, Butetown Community, South Glamorgan, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £21.25/hour
manage and resolve incidents and service requests through an ITSM system Troubleshoot hardware, software and access-related issues Support Microsoft 365 applications and Windows 11 environments Configure and maintain laptops, mobile devices and peripherals Create and manage user accounts and permissions (Active Directory/M365) Escalate complex incidents … knowledge articles Promote IT security best practice and support users with guidance Assist with device deployments, project work and occasional organisational events Technology Environment Windows 11 Microsoft 365 Active Directory SCCM Microsoft Endpoint Manager/Intune Android devices Remote support tools About You Experience working in an IT Service ...