working knowledge of IT security practices Knowledge of ServiceNow and LogicMonitor Knowledge of Microsoft server technologies (Windows 2019, 2016 & 2012) Knowledge of VMware & Citrix Knowledge of SD-WAN Certifications - ITIL Foundation, CCNA & CCNP Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯
business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working with a major More ❯
in Network Technologies including a deep understanding of networking concepts, protocols, and technologies, including routing, switching, firewalls, VPNs, and WAN technologies. Incident Management: Experience with incident management frameworks (e.g., ITIL) and incident response processes. Communication & Collaboration: Excellent communication and interpersonal skills to collaborate effectively with various teams and stakeholders. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Adecco
documentation and support user training Offer expert guidance on platform capabilities and best practices Key Requirements: Proven experience in developing and configuring Freshservice (Freshworks) Strong understanding of ITSM principles; ITIL knowledge is an advantage Experience with APIs, webhooks , and automation tools Effective communicator with strong problem-solving skills Ability to work independently and prioritise tasks Previous experience in the higher … education sector Desirable: ITIL certification Experience with other Freshworks products More ❯
managing complex enterprise systems within large organisations. Excellent stakeholder engagement and a strategic mindset around enterprise systems. A strong grasp of data security , compliance, and service management frameworks like ITIL . Proven leadership in both managing internal teams and working with third-party vendors. A forward-thinking approach to automation and emerging technologies such as AI. Bonus points for formal More ❯
City of London, London, Walbrook, United Kingdom Hybrid / WFH Options
Langley James IT Recruitment
standard out-of-the-box functionalities. Developing and implementing complex workflows and automation rules. Integrating ServiceDeskPlus with other business systems (desirable). Strong understanding of ITSM best practices and ITIL framework (desirable). Excellent communication and stakeholder management skills. If you have a genuine ability to "bespoke" ManageEngine ServiceDeskPlus and drive significant improvements, we encourage you to apply promptly More ❯
cryptography and operational controls (such as back-ups, resilient design, anti-virus) are essential * Knowledge of Threat modelling, control frameworks and Risk assessment techniques (such as ISO2700x, COBIT, COSO, ITIL and NIST Cyber Security Framework) is desirable * Knowledge of Cloud Security practices is desirable Experience in the following areas would be beneficial- * Security Design in projects (setting requirements, reviewing architecture More ❯
