1 of 1 Contract Interaction Design Jobs in Central London

experienced AI Conversation Designer to help shape intuitive, human-centric interactions across conversational AI platforms like Genesys. In this role, you'll lead the design of intelligent dialogue systems while supporting broader content and user experience design initiatives. Ideal candidates are T-shaped designers-experts in conversational design with the flexibility to collaborate across disciplines to deliver meaningful user experiences. Key Responsibilities Conversational Design Create natural, purposeful dialogue flows across chat, voice, and other channels. Apply natural language processing (NLP) and natural language understanding (NLU) techniques such as intent recognition, entity extraction, sentiment analysis, and named … entity recognition to inform conversation logic. Design effective, brand-aligned prompts and interactions for large language models (LLMs), including GPT-based systems. Leverage knowledge of AI and machine learning principles to collaborate confidently with technical teams and refine AI behavior. Maintain a strong focus on clarity, tone, and emotional More ❯