2 of 2 Contract Performance Metrics Jobs in Central London

Inside IR35) MUST HAVE ACTIVE SC CLEARANCE Location: Remote/Newcastle (Hybrid as required) Overview We are seeking an experienced Performance Analyst with strong expertise in data visualisation and Microsoft Power BI to join a high-profile programme. This role will play a key part in transforming complex data … Design, develop, and maintain interactive dashboards and reports using Power BI Translate complex datasets into clear, actionable insights for senior stakeholders Define and track performance metrics and KPIs aligned to business objectives Work with large, complex datasets from multiple sources (SQL, APIs, data warehouses) Conduct deep-dive analysis ...

support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service desk … external suppliers to keep communication clear and maximise user satisfaction. Essential Skills: Strong knowledge of ITIL frameworks and operational governance. Ability to turn complex metrics into actionable insights and executive presentations. Confident leading P1/P2 incidents and handling high-pressure situations. Natural relationship builder skilled at managing stakeholders ...