5 of 5 DemandTrendContract Root Cause Analysis Jobs in Central London

relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior … Citrix, VPN clients) What Success Looks Like - High rate of first-time ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and root cause analysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base More ❯

relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior … Citrix, VPN clients) What Success Looks Like - High rate of first-time ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and root cause analysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base More ❯

glass tables to visualize key business services. Utilize Splunk ES for security event monitoring and correlation searches. Automate tasks and integrate systems using Python, Shell, or Perl scripting. Perform root cause analysis and anomaly detection by analyzing complex log data. Requirements: 10+ years experience in observability, with deep expertise in Splunk, especially ITSI. Proficiency in Scripting (Shell More ❯

environments and working with customers to understand their business and technical requirements, and shaping technical solutions to meet them Excellent problem-solving skills and the ability to independently perform root cause analysis. Must have: Web applications expertise using modern web technologies (e.g. CSS, HTML, HTML5, JavaScript, jQuery). Knowledge in UX design principles and ability to apply them More ❯

systems via APIs in complex environments. * Ideally, you will have leveraged Davis AI to: o Automatically detect anomalies and performance degradations. o Correlate events across the full stack for root cause analysis. o Provide predictive insights and proactive recommendations. More ❯