1 of 1 Contract Support Analyst Jobs in Central London

On behalf of the Department for Education, we are looking for a 2nd Line Support Analyst (Inside IR35) for a 3 Month hybrid contract based 4 days per week in London. Specific key activity is conducting BAU work. This includes issuing of laptops/tablets/headsets/mobile phones to new starters and retrieving these devices when … assets are Surface Laptops and Surface Pro's as we look to become a USB-C estate and eventually lead to the removal of docking stations. 2nd Line Rollout support includes: . the rollout of new capital assets to DfE colleagues . onboarding new starters and building and replacing devices . Support for the new Logitech VC solution … customer focus, professionalism, flexibility, and commitment to delivering user-cantered outcomes. We are looking for candidates who can demonstrate the following essential criteria: . Experience providing 2nd line technical support in a corporate IT context . Customer-focused with a friendly and professional demeanour. . Proven experience in a technical support role. . Strong knowledge of Windows operating More ❯