Second Line SupportEngineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused Second Line SupportEngineer to join their Service Desk team. The Service Desk is the key … devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self … service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line SupportEngineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism Strong technical troubleshooting skills across a wide range More ❯
Second Line SupportEngineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused Second Line SupportEngineer to join their Service Desk team. The Service Desk is the key … devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self … service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line SupportEngineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism Strong technical troubleshooting skills across a wide range More ❯
Azure qualified Technical SupportEngineer - Investment Banking - Immediate start We are seeking an experienced IT SupportEngineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our clients team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. Key … AM7:00 PM (Monday to Friday) Rate: £275 per day (Inside IR35 Umbrella contractors only) Languages: Fluency in French is advantageous Essential Skills & Experience (non-negotiable) VIP support experience within the Investment Banking sector Azure certification and hands-on Azure administration/support experience Minimum 5 years experience across 1st to 3rd Line Support Service Desk background … supporting users remotely and managing tickets via an Incident Management tool Strong Microsoft Office Suite skills (Windows platforms) Windows OS support (Windows 7 & 10) Microsoft Office 365 (desktop & admin support) Excellent customer-facing skills with a professional, well-presented manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction Desirable More ❯