2 of 2 Contract Technical Leader Jobs in Central London

performance management. Demonstrable experience managing portfolio planning, prioritisation, budgeting and resource management activities. Experience implementing and improving PMO frameworks, processes and governance structures. Technical Skills Advanced Microsoft Excel, PowerPoint and Power BI skills. Strong experience with project and portfolio management tools such as Microsoft Project, Azure DevOps ...

managing daily helpdesk operations, ensuring service levels are achieved, developing team performance, and delivering exceptional customer service. This role combines people management, technical oversight, service improvement, and stakeholder engagement to ensure efficient and effective IT support across the business. Key Responsibilities Team Leadership Supervise and mentor Helpdesk Analysts … practices. Support automation initiatives where beneficial. Support team training and development. Required Skills & Experience Essential Previous experience in a Helpdesk Supervisor, Service Desk Team Leader, or Senior IT Support role. Strong customer service and communication skills. Experience managing technical support teams. Solid understanding of: Networking ...