Service Desk Analyst – Windows 11 Overview: We are currently supporting a leading financial services organisation that is seeking a Service Desk Analyst to assist with a large-scale Windows10 to Windows 11 migration. This position is fully office-based in London and will involve guiding users through the upgrade process, resolving … troubleshooting skills across Microsoft environments and be confident supporting end users in a fast-paced, professional setting. Role & Responsibilities: Provide hands-on support to end users upgrading from Windows10 to Windows 11. Assist with software access and configuration via the company’s software portal. Troubleshoot upgrade-related and end-user device issues, escalating … documentation of incidents and resolutions. Communicate clearly with users of varying technical abilities. Monitor progress and provide daily updates to project leads. Essential Skills & Requirements: Solid experience supporting Windows10/11 desktop environments. Hands-on exposure to OS deployment, upgrades, and/or device refresh projects. Good understanding of Microsoft 365, Active Directory, and general More ❯
alongside enterprise BAU support, this is the perfect contract opportunity. You'll join a dynamic third-line team working across Citrix VDI, Ivanti User Workspace Manager/AppSense, Windows, and user workspace technologies. You'll help design, deliver, and support modern workspace solutions while driving service optimisation and sharing knowledge in a collaborative, open culture. Key Responsibilities Deliver … Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Highly Desirable: Ivanti User Workspace Manager (AppSense) Experience Windows10/11 and application packaging/streaming expertise Experience supporting large-scale server infrastructure and VDI platforms Technical ownership of project delivery and service improvement Excellent … Senior VDI Engineer, Senior Citrix Engineer, End User Computing Engineer, EUC Specialist, Virtual Desktop Solution Architect, Citrix NetScaler Specialist, Desktop Virtualisation Consultant, Workspace Technology Engineer, Application Packaging Specialist, Windows10/11 Deployment Lead, Ivanti UWM Consultant. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯
Act as the primary point of contact for IT support requests from the internal client base. Provide both in-person and remote technical support to global teams using Windows and related systems, delivering user training when required. Manage user onboarding and offboarding processes, ensuring accurate identity and access management through Active Directory and Microsoft 365. Administer software licensing … knowledge bases to support consistent service delivery. Troubleshoot and resolve hardware-related issues, including audio/visual equipment, printers, and peripheral devices. You Will Have Solid experience supporting Windows10/11 and above in a business environment. Experience working with and supporting Microsoft products. A solid understanding of Active Directory administration. Working with and administering More ❯
Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding of Windows10/11 operating systems (administration and troubleshooting). Excellent communication and interpersonal skills. Proven ability to engage with users at all levels of the business. Apply More ❯
City, London, United Kingdom Hybrid/Remote Options
VIQU IT
cloud platforms (e.g., AWS, Azure) Strong analytical and troubleshooting skills Excellent communication and documentation abilities Key Responsibilities of the Infrastructure Engineer: Build, configure, and manage Wintel Server environments (Windows 7, 10, Server 2003, 2008R2, 2012, 2016, 2019) Deploy and Support scalable Nutanix infrastructure solutions Manage and optimize VMware virtual environments Implement and maintain NSX-T network More ❯
