Customer Resolution Centre Advisor
- Hiring Organisation
- Delta Housing
- Location
- Chelmsford, Essex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 30,349 Annual
Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What … further first contact resolution, reducing handoffs to specialist teams. What we are looking for GCSE, NVQ or equivalent, or equivalent demonstrable prior learning Excellent communication skills High level of computer literacy covering office systems as well as CRM databases and systems Experience of working in a customer focused organisation ...