Service Desk Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Cheltenham, Gloucestershire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £160/hour
phone, email and remote support tools Log, prioritise and resolve incidents and service requests Support Windows 10/11, Microsoft 365 and Active Directory environments Troubleshoot hardware, software and network connectivity issues Manage user accounts, password resets and access requests Escalate more complex issues … Previous experience in a Service Desk or IT Support role Good knowledge of Windows 10/11 and Microsoft 365 Experience administering Active Directory user accounts Understanding of networking fundamentals including DNS, DHCP and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication ...