2nd Line Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Cheltenham, Gloucestershire, United Kingdom
- Employment Type
- Contract
Support Engineer to provide high-quality technical support across their user base. This role offers the opportunity to play a key part in maintaining business continuity and improving end-user experience in a fast-paced environment. What you’ll do: Provide 2nd line support for hardware, software … accounts, permissions, and access requests Contribute to documentation and continuous improvement of support processes You’ll work closely with IT support teams and wider business stakeholders to ensure issues are resolved efficiently and service levels are maintained. What we’re looking for: Proven experience in a 2nd line support ...