3 of 3 Contract Microsoft 365 Jobs in Cheltenham

first point of contact for IT support, helping colleagues resolve technical issues and ensuring critical systems remain operational. Working in a modern Microsoft environment, you'll gain exposure to a broad range of technologies while contributing to service improvement initiatives and maintaining high levels of customer satisfaction. What … line IT support via phone, email and remote support tools Log, prioritise and resolve incidents and service requests Support Windows 10/11, Microsoft 365 and Active Directory environments Troubleshoot hardware, software and network connectivity issues Manage user accounts, password resets and access requests Escalate more complex ...

Digital Workplace and EUC architecture in complex organisations. Strong knowledge of Windows 10/11, Intune, Configuration Manager, Active Directory/Entra ID and Microsoft 365. Expertise in Zero Trust, endpoint security, ITIL, ServiceNow and security assurance frameworks. Experience working in highly secure, regulated or Defence/Government environments ...

line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets from 1st line support Support Microsoft environments including Office 365 and Windows OS Manage user accounts, permissions, and access requests Contribute to documentation and continuous improvement of support processes You’ll work closely with … levels are maintained. What we’re looking for: Proven experience in a 2nd line support role Strong knowledge of Microsoft technologies (Windows, Office 365, Active Directory) Experience with ticketing systems and SLAs Solid troubleshooting and problem-solving skills Strong communication skills with a customer-focused approach ...