1 of 1 Contract Customer Experience Jobs in Chertsey

This is a hands-on, cross-functional role focused on translating business needs into digital solutions that improve customer experience and drive growth. What You'll Be Doing: Act as the link between business teams, HQ, technical partners, and vendors to ensure shared understanding across all digital initiatives. Work alongside Project Managers to deliver key projects from the … current vs. future state). Lead and support user acceptance testing (UAT) and technical validations. Champion delivery best practices and continuous improvement across the PMO. What You'll Bring: Experience in digital/eCommerce operations, analysis, or delivery. Proven ability to turn business goals into functional and technical documentation. Familiarity with eCommerce platforms (Hybris preferred) and enterprise systems like … SAP. Strong analytical and communication skills, with experience using Jira, Confluence, and Visio. Ability to work independently while staying collaborative, with a genuine passion for digital innovation. Working knowledge of HTML, JavaScript, XML, or JSON is a bonus. Experience with Adobe Analytics or similar tools is a plus. What Success Looks Like: Accurate, actionable user stories and process More ❯