2 of 2 Contract ITIL Jobs in Cheshire

platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure teams and third-party suppliers … using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills Experience supporting ...

Excellent communication and stakeholder engagement skills Ability to translate technical concepts into simple, practical user guidance Desirable: Knowledge of digital adoption frameworks Understanding of ITIL or Service Management practices Experience in complex or regulated environments (e.g. international, engineering, government-adjacent) Experience measuring adoption and engagement using analytics or feedback tools … Experience with ServiceNow Relevant certifications (ITIL, PRINCE2) Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. ...