3 of 3 Contract ITIL Jobs in Cheshire

pressure environment Professional and approachable, with the ability to explain technical issues to non-technical users Willingness to undertake funded and self-paced training ITIL service management qualification (desirable) Prince2 project management qualification (desirable) Company Information At First Recruitment Group we understand just how important it is to secure ...

High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from identification to resolution, ensuring adherence to agreed SLAs. ...

making abilities. Familiarity with business processes and the ability to quickly learn new areas. Comprehensive understanding of project life cycles from initiation to implementation. ITIL awareness and knowledge of VW Group IT processes are advantageous. Proficiency in Project Management methodologies (including PRINCE2). Strong grasp of SCRUM and Agile methodologies. ...