Service Desk
- Hiring Organisation
- Oscar Associates Ltd
- Location
- Stockport, Cheshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 150 - 160 Daily
Oversight of the phone replacement process, including coordination with end users. Configuration and deployment of mobile devices using the organisation's mobile device management (MDM) platform. Maintenance and updating of the IT asset register. Recording and updating new device information within the MDM system. Coordination … dispatch and return of IT hardware. Handling peripheral equipment requests, including ticket processing, equipment distribution, and administration of charge transfer procedures. Management of shared mailboxes, including communication with staff regarding phone replacement requests. Monitoring and managing unassigned job queues integrated with mailbox and self-service ticketing systems. What ...