6 of 6 Contract Microsoft Jobs in Cheshire

Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document ...

with wider IT teams Skills Required Excellent customer service and communication Strong troubleshooting abilities Experience with ticketing systems, EUC, AD, Intune/SCCM Solid Microsoft 365 and Azure knowledge Familiarity with VC/telephony systems ...

able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working ...

Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate … Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Willingness to undertake funded and self ...

line support contractor who is available to start at the beginning of January and has experience in the following: Lenovo and Dell hardware Microsoft 365 Platform Logitech Video Conferencing tools Extensive knowledge of Microsoft Windows 11 The Role Manage and maintain Lenovo and Dell hardware including laptops, monitors … related peripherals. Samsung and Apple mobile phones and tablets. Support incidents and training requests related to the Microsoft 365 Platform, including Teams, ensuring seamless communication and collaboration. Administer and troubleshoot Microsoft Teams and Logitech Video Conferencing platforms to facilitate virtual meetings. Document and track all incidents and service ...

incidents and requests Diagnose and resolve hardware and software issues, including device swap-outs Provide support across End User Compute (EUC), networking, applications (including Microsoft 365), printing and unified communications Support video conferencing, meeting room technology, fixed and mobile telephony Deliver end-user training as part of a Tech … service, communication and troubleshooting skills Experience working with IT ticketing systems Experience supporting EUC environments and management platforms (e.g. SCCM, Intune, Active Directory) Strong Microsoft 365/Office 365 experience Exposure to cloud platforms, particularly Microsoft Azure Basic networking knowledge Experience supporting video conferencing and telephony systems Understanding ...