2 of 2 Contract Billing Jobs in the City of London

compliance, and mobility strategy Overseeing high-volume case delivery while maintaining exceptional quality and attention to detail Supporting account management, including financial awareness around billing, utilisation, and client delivery Using case management systems for reporting, tracking, and performance insights Contributing to internal training, knowledge sharing, and continuous improvement initiatives Experience … team within an immigration or global mobility environment Experience managing large volumes of cases with ownership of delivery and outcomes Exposure to financials (billing, utilisation, or client account support) Strong client-facing skills with the ability to build and maintain relationships Start date: ASAP Inside IR35 Location: Central London Hybrid ...

This is a highly visible, hands-on position where you'll work closely with Sales, Customer Success, and Support teams to resolve disputes, improve billing processes, and drive collections performance across a global customer base. Key Responsibilities * Manage a high-volume portfolio of SaaS customer accounts* Proactively collect outstanding debt … phone, email, and customer engagement* Monitor aged debt and identify/escalate collection risks* Investigate and resolve subscription billing queries and disputes* Collaborate with internal teams to correct billing issues and improve processes* Support month-end activities, reporting, audits, and internal controls* Maintain accurate records of collection activity and customer ...