1 of 1 Contract Content Management Jobs in the City of London

fragmentation and improve customer experience across all journey touchpoints. Define a strategic, event-driven solution for coordinating communications across multiple channels, supporting diverse business domains such as retail, wealth management, corporate, and investment banking. Key Components to Consider Interconnected notification services integrated with existing banking channels. A rules engine to enable context-aware messaging. Content management system … for messaging templates. Delivery mechanisms across SMS, email, push, and in-app channels. Customer preference management aligned to regulatory requirements. Analytics and reporting to measure communications effectiveness. Essential Skills & Experience Strong experience in customer journeys and delivery mechanisms for SMS, email, push notifications, and in-app messaging. Deep knowledge of industry best practices in customer communications. Proven track record More ❯