Service Designer / Service Design Lead
- Hiring Organisation
- DGH Recruitment Ltd
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £80000 - £100000/annum
adoption activities to embed new services into BAU. Lead service-level change impact assessments and contribute to roadmap planning and phased implementation. Key Experience Proven experience designing and implementing end-to-end services within complex, global organisations. Strong background in service design, customer experience, and multi … channel process optimisation. Expertise in human-centred design methodologies, including user research, journey mapping, prototyping, and usability testing. Demonstrated experience developing service blueprints, personas, and interaction models. Ability to translate strategic objectives into actionable service designs within operating model constraints. Experience proposing and implementing alternative service delivery models ...