Technical Program Manager - GenAI Safety & Experience
- Hiring Organisation
- Adecco
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £52.49/hour
responses and manage LLM-powered triaging. - Success Metric: Reduce "Safety False Negatives" and ensure smooth transitions from AI to human safety agents. 2. Data Science & Analytics (The Strategists): - Build feedback loops to train our safety models. - analyse conversational data for edge cases and perform sentiment analysis. - Success … Metric: Improve model precision/recall for high-risk keywords and enhance "Safety Resolution Score." Qualifications: Experience: 7+ years in Product Management, TPM, or Data Science, ideally in Trust & Safety or Customer Experience. AI Fluency: Strong understanding of LLMs, prompt engineering, and ethical AI implications. Analytical rigour: Proficiency ...