3 of 3 Contract Problem Management Jobs in the City of London

networks. Network Monitoring & Troubleshooting – Utilize SolarWinds NPM & NTA, Cisco Prime , and other tools to proactively identify and resolve issues. Incident & Problem Management – Respond to network-related incidents, analyse root causes, and implement solutions. Firewall & Security Management – Work with Fortinet, Palo Alto (Panorama), and Cisco firewalls to maintain … security posture. Change Management – Follow best practices to implement network changes safely and efficiently. Network Engineer Skills & Experience: Hands-on experience with Cisco networking (routing & switching), firewalls, and WAN technologies. Experience with network monitoring tools like SolarWinds NPM/NTA and Cisco Prime. Knowledge of Fortinet, Aruba, HPE, Palo ...

Required Skills & Experience Experience in IT Helpdesk/Service Desk support Knowledge of incident, request, and problem management Hands-on troubleshooting (hardware, software, basic networking) Experience with ITSM tools (ServiceNow, Remedy, Jira, or similar) Strong communication and customer service skills This is an urgent vacancy where the hiring ...

role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both … explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls ...