2 of 2 Contract Release Management Jobs in the City of London

Hybrid/London - 1-2 days per week on site We are seeking an experienced Service Manager/Change Manager to oversee IT Service Management operations while governing the end-to-end Change Management process. The role will be responsible for ensuring service stability, SLA compliance, operational excellence … effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern the ITIL Change Management process across applications ...

implementation, optimisation, and ongoing support of various infrastructure tooling and orchestration platforms. These platforms are used to deliver automated request fulfilment, event management and workflow automation across customer environments. The role provides technical ownership of runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra … Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams and other connected platforms Plan, schedule and control lifecycle activities including patching, upgrades, capacity management, release activity and platform maintenance Produce and maintain operational documentation, runbook guidance, knowledge articles and support procedures Investigate incidents and problems relating ...