Colchester, Essex, England, United Kingdom Hybrid / WFH Options
Reed
workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS systems. Proficiency with Microsoft Office 2016–2024, Office 365, OneDrive, and Teams. Experience with ActiveDirectory – user management, group policies, and device administration. Solid understanding of networking – TCP/IP, routers, switches, Wi-Fi configuration. Hands-on experience with device builds, troubleshooting More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS systems. Proficiency with Microsoft Office 2016-2024, Office 365, OneDrive, and Teams. Experience with ActiveDirectory - user management, group policies, and device administration. Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration. Hands-on experience with device builds, troubleshooting More ❯
appropriate To achieve maximum personal KPIs To assist the team in achieving the targets set for the department (SLAs) Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate and … multinational company SKILLS AND QUALITIES: Highly computer literate with knowledge of MS Office applications, Sharepoint, clinical systems, PC environment Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate and … managing and motivating staff through periods of change. TECHNICAL SKILLS: Ability to use internal systems in relation to the role Knowledge of Automatic Call Distributor ACD telephone system ActiveDirectory management/administration/maintenance Richmond IT Service Management System knowledge/experience ITIL awareness Person Specification Customer Service Essential Must Demonstrate good customer service skills More ❯