IMOS Technical Support Officer
Helston, Cornwall, South West, United Kingdom
Morson Talent
Morson Talent are currently seeking an IMOS Technical Support Officer based out of RNAS Culdrose, this will be on an ongoing contracting basis. About: Provide front-line technical support for the Merlin Helicopter fleet at RNAS Culdrose. In this key customer-facing role, you will ensure timely and effective resolution of technical issues, supporting aircraft … availability and airworthiness under the IMOS contract. Act as the primary contact for technical queries from Forward and Depth maintenance units. To include daily face-to-face liaison with Forward and Depth units. Coordinate with internal teams (IMOS Engineering, Yeovil departments, LMA, Avionics Alliance) to deliver high-quality support. Provide technical advice within scope of approvals against publications … risks where necessary. Liaise with the Merlin Delivery Team and Depth Managers to ensure task feasibility and meet required timelines. Attend customer and supplier meetings, producing reports, briefings, and technical presentations as required. Identify trends or recurring issues affecting cost, availability, or customer satisfaction, and drive root cause analysis. Maintain adherence to business and engineering processes, proposing improvements where More ❯
Employment Type: Contract
Rate: Hourly Rate
Posted: